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快递到了如何拒收

发布时间：2026-03-24 | 来源：互联网转载和整理

拒收快递首先要联系寄货人要求退件，快递员派送打电话时可以直接拒收并告知已经申请退件。具体内容如下：

1、最开始可以联系寄件人要求退货，并填写退货申请。

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2、卖家及寄货人可以联系快递直接退回。

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3、如果快递被放到了快递柜，则不用领取。

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5、最后可以直接根据物流单上的电话，直接和快递员说拒收即可。

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注意事项：

1、有理由拒收。当收到商品与购买时不一致的情况，可以拒收。运费由寄方负责。

2、当收到商品破损或者货品丢失。送件延误时间过长。送件员服务态度过于恶略。买家有理由拒签。运费应该由快递公司负责。

3、无理由拒签快递。如果没有正当理由，平白无故拒签商品。运费应当由购买人承担。运费为单程运费。

4、买家在未检查商品质量和有无破损的情况下，无理由拒签。运费应该由购买人承担，并且可以追究其责任。